The downsides of email now outweigh the benefits as they promote unmanageable workloads and supplant face-to-face discussions. Moreover, these negative impacts extend beyond the workplace and into workers’ homes. New technology encourages checking and replying to email while not at work, with consequences for individuals’ quality of life.
Employers have a role to play in helping employees manage email and encourage use that doesn’t negative affect work-life balance. Guidelines should discourage email use while not working, avoid unnecessarily including too many people in group emails, and to prefer face-to-face meetings between colleagues in the same building.
Read more at The Guardian.